Job Description

Customer Service Representative

Inbound Calls & Appointment Scheduling

First Ring BDC | Waite Park, MN
$18-$21/hour | Great Benefits | No Cold Calling | Paid Training

Our Benefits

Medical, dental & vision - 100% company paid
Up to 10 days of PTO per year
PTO starts accruing immediately
401(k) with company match after 6 months
Paid training
Predictable full-time schedule
Casual work environment
Career growth opportunities

About the Job

First Ring BDC is an extension of Motor Works Auto Repair. We help customers by phone with their vehicle service needs. You'll answer inbound calls, schedule appointments, give repair updates and help customers get connected with the right person.

No automotive experience is needed. We will train you!

No cold calling. Customers are calling us because they need help.

What You'll Do

Answer inbound calls
Schedule service appointments
Give customers repair updates
Answer basic questions
Transfer calls when needed
Enter customer information accurately
Provide great customer service

What We're Looking For

You should be:

Friendly and dependable
Comfortable talking on the phone
Organized and detail-oriented
Comfortable using a computer
Able to multitask
Patient and professional
Willing to learn

Customer service experience is helpful, but not required.

Schedule

Full-time

Monday-Friday: 6:30 AM-8:00 PM

Saturday hours may be available for those interested.

Why First Ring BDC?

We're a growing company with a friendly team, supportive leadership, paid training and great benefits.

If you're looking for a job where you can learn, grow and build a career, we'd love to meet you.

Apply Today

Our application is mobile-friendly and takes about 3 minutes to complete.

Job Tags

Full time, Casual work, Immediate start, Monday to Friday

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